Frequently Asked Questions

Apartment applications are typically processed within 72 hours, depending on verification and screening completion. 

Applicants need a gross monthly income of at least 3x the base rent to qualify. 

Acceptable proof of income may include recent pay stubs, bank statements, offer letters, or other verifiable income documentation. Reach out to our leasing team for more information.

Current move-in specials and leasing incentives are subject to change. Contact our leasing team for the latest offers and availability.  

The shortest lease term that is offered at Ascend Sand Mine is 7 months with the longest lease term being offered at 16 months.

We offer flexible lease terms ranging from 7 to 16 months to fit your lifestyle and moving timeline.  

Written notice is required at least 60 days prior to lease expiration or move-out. Please refer to your lease agreement for complete details. 

Move-out includes submitting proper notice (at least a 60 day notice is required), providing a forwarding address, and returning all keys or access devices to the leasing office. Additional move-out guidelines may apply. 

Application and administrative fees apply. Please contact our leasing office for current pricing and complete leasing cost details. 

Yes, security deposits may be fully refundable in accordance with lease terms, account standing, and move-out conditions. Please reach out to the Ascend Sand Mine leasing team for more information.

Yes, renters' insurance is required for all residents throughout the lease term.  

At Ascend Sand Mine, we offer both in-person guided tours and convenient virtual tours for prospective residents. 

Tours are available during regular office hours based on scheduling availability. These hours are Monday - Friday from 9AM - 6PM, Saturday from 10AM - 5PM and Sunday from 1PM - 5PM. Contact our team to book your preferred time.  

There are no separate amenity fees, allowing residents to enjoy community features with added convenience.  

Yes, apartment location preferences such as floor level or building area may be requested based on availability.  

Rent is considered late after the grace period outlined in your lease agreement. Applicable late charges may be assessed beginning on the 4th of the month.  

Residents are responsible for the Community Bundle which includes internet, package locker subscription, pest control and valet trash. Please contact the office for pricing.

Early lease termination may be available in accordance with your lease agreement. A 60-day written notice and applicable lease break fee are required. Please contact the leasing office for complete details and current terms. 

Residents should contact Duke Energy to establish service prior to move-in. Our team can assist with setup information. 

Yes, the community is wired for high-speed internet for convenient connectivity.  

Preferred internet service is available through Spectrum. Service options and speeds may vary.  

Electricity service is established directly through Duke Energy prior to move-in. 

Yes, on-site maintenance services are available to assist residents with service needs.  

Maintenance requests can be submitted through the resident portal or by contacting the leasing office during business hours.  

We do not offer furnished or corporate apartments at this time.  

Yes, all apartment homes include in-home washer and dryers for added convenience. 

Apartment homes feature modern finishes and full appliance packages, which include stainless steel appliances, quartz countertops, shaker-style cabinetry with soft close cabinets, kitchen islands, and contemporary lighting. 

Yes, apartment homes at Ascend Sand Mine do include a patio or balcony.

Grilling on patios or balconies is not permitted. Please enjoy our designated outdoor grilling areas.  

Subleasing and short-term rental use, including Airbnb-style arrangements, are not permitted at Ascend Sand Mine.

Painting policies and wall modifications may be subject to community guidelines and prior approval.  

Residents may decorate their apartment homes with items such as curtains, shelves, and wall décor in accordance with community guidelines.  

Controlled access entry and key fob access are available for added convenience and security.  

If something in your apartment requires attention, simply submit a maintenance request through the resident portal or contact the leasing office.  

Residents enjoy premium amenities including a resort-style saltwater pool with a daybed, hammock area, poolside pavilion with a wet bar, fitness center, dog park and pet spa, clubhouse, work-from-home spaces, outdoor lounges, grilling areas, EV charging stations, garages, and storage options. 

The clubhouse is open from 8AM - 8PM for resident use on a daily basis at Ascend Sand Mine.

Private clubhouse reservations are available for select events. Reservation fees and policies apply. Contact the leasing office for details. 

At Ascend Sand Mine, the swimming pool area is open from dawn till dusk every day. 

The swimming pool is open all year round. Residents can enjoy this area every day from dawn till dusk.

Yes, the community offers outdoor gathering spaces, landscaped areas, and green space for residents to enjoy.  

No, elevator service is not available within the community. 

Resident parking is available with convenient open parking areas. Policies and availability may apply. Reserved parking is not currently offered.

One parking spot is allotted per resident. However, garages may also be offered for rent, subject to availability. 

Yes, on-site recycling services are available for residents. 

Trash disposal is available in designated community collection areas. There is a compactor onsite for resident use.

Packages may be delivered to your front door or to secure parcel locker areas, depending on carrier and service type.  

Additional storage options are available for a monthly fee, subject to availability. Contact the leasing team for more information on cost and availability.

Community quiet hours are observed in accordance with local noise ordinances and community policies.  

Residents receive key fobs at move-in, allowing immediate access to available amenities. 

Yes, Ascend Sand Mine is a pet-friendly apartment community.  

We welcome up to two pets per household. Breed restrictions and additional pet policies apply. Please contact our leasing team for complete details.  

Pet fees include a one-time non-refundable fee and monthly pet rent per pet. Contact our team for current pricing. 

Yes, each resident is allowed to bring 2 guests to the pool and amenity areas.

Yes, guest parking is available in designated overflow or visitor parking areas, subject to availability.  

Nearby grocery shopping includes Publix, Aldi, Bravo, and other convenient retail options just a short drive from the community.  

Best of British Pub, Ovation Bistro & Bar, Cooter's Smokehouse, 4 Corners Tavern and Miller's Ale House are just a few of the nearby dining options. Check out our neighborhood page for more local hot spots.

Nearby coffee options include Dutch Bros. Coffee and other convenient café choices in the area. Check out our neighborhood page for more local hot spots.

Residents enjoy access to nearby entertainment, golf, parks, wineries, recreation centers, and local attractions like Tom Fellows Community Center, Lake Play, White Heron Golf Club, True Blue Winery and Wilson Park.

Ascend Sand Mine is located near highly rated Davenport area schools, including Davenport Elementary School, Navigator Academy of Leadership Davenport, Davenport High School, Polk State College, Landmark Baptist College, and Ridge Technical College. Please verify school zoning and enrollment eligibility directly with the local district for the most current information.